22.8.08

That was easy.

Should I add a trademark after that? After all, it's the slogan of the company I work for.

Four guys from my store got fired in the space of a week, so we're out a manager, two guys from my department, and a manager-in-training. Now it looks like I'm going to be the new in-store PC technician. I never thought I'd say this, but I actually like what I do now - at least more than what I used to do.

At first, I figured it was just going to be nothing but trying in vain to fix the computers of the elderly and other people who don't know what the hell they're doing. I find my work to be actually quite rewarding, at least when I can get things fixed. Usually it's been doing the ol' System Restore, which just involves pushing a few buttons and getting everything back to normal. Unfortunately, not everyone has a recovery partition or restore discs.

The only thing that pisses me off is the added expectation that I'm going to still be on the sales floor as well as ringing up customers in addition to the tech workload. As of now, we only have three official electronics associates, including me. I also do not think highly of the lack of equipment that I am given. The computer I have at my station doesn't even let me have admin privileges, which I sometimes need to install certain things. I don't have a functional external enclosure for 3.5" and 2.5" hard drives, I have to open video cards that we have on the shelf just so I can use them to troubleshoot display errors, and I have to share a space with everyone who has to use the printer, register, and order kiosk at the customer service desk.

At least I'm doing okay in my present circumstances.

1 comment:

Unknown said...

Hello MV:

Wow, it sounds like the 'waters (fellow employees) parted' and you found a temporary path to greater enlightenment! Congrats.

As with any organization, what you are given to work with and what you need to do your job are usually miles apart. It is pretty common, unfortunately. Start with what you are given and work into getting the things you need to make your job easier and more enjoyable. But don't expect or try to get everything at once. Patience must have it's perfect work.

I have had many experiences with this sort of thing in business. The best way to show your boss you need a new hammer is to work hard with the lousy one you were given, and when they see you could do more work (and make them look good!), they will probably get you a better and a bigger hammer, especially when the lousy hammer finally breaks due to overuse!

Peace.

TW